GSB Advanced Training in Company-Community Collaboration and Conflict Resolution for Complex Environments
The tools of mediation, with its focus on helping parties find common ground and a common vision for moving forward, can be a particularly useful intervention in complex environments. Going beyond the core principles of interest-based negotiation and mediation, participants will learn principles of conflict sensitive intervention and Do No Harm; what it means to operate to international standards; how to design and implement processes that are broadly inclusive and legitimate; and how to manage durable systems for resolving company-community conflicts and maximizing collaborative opportunities.
This programme will be delivered through a series of lectures, varied practical exercises, simulations, and written assignments.
Is this course for me?
This is an advanced training course for professionals who need to understand, prevent and resolve company-community conflict – including leaders and board members of companies in complex environments, community relations officers, community representatives, human rights advocates, investors, risk managers, and government officials. The course will also be of interest to practising mediators. For professionals with experience in company-community conflict and its resolution, the course is an opportunity for reflection on their experience as well as acquisition of new skills. For those without experience in company-community conflict and collaboration, the course will help develop the necessary analytical and practical skills to successfully navigate complex and conflict-prone environments.
Key take-outs
- Understand complexity and fragility in context
- Understand and assess stakeholders and issues in dispute
- Design and manage the process of entering a complex system with a collaborative mindset
- Facilitate interest-based negotiations within a right framework
- Design durable relationship management strategies
Course Information
This short course runs once a year at the GSB campus in Cape Town.
For more information please contact the Executive Education department at the UCT Graduate School of Business on 0860 UCT GSB or email execed@gsb.uct.ac.za.
Dates:
29 October – 03 November 2024
Application deadline:
29 September 2024
Tuition fee:
R32 900
The course is subject to a minimum number of enrolments in order to for it to proceed. This can only be confirmed on the application deadline.