Emergency services and rescue services are organizations that ensure public safety and health by addressing different emergencies. Some of these agencies exist solely for addressing certain types of emergencies whilst others deal with ad hoc emergencies as part of their normal responsibilities.
Emergency Services In South Africa
Fire services in South Africa
Phone: 012 848 4602
Police in South Africa
Phone: 0800 333 177
Healthcare and accidents in South Africa
call 10111 or 10177.
- Eastern Cape: 0800 032 364
- Free State: 0800 535 554
- Gauteng: 0800 203 886
- KwaZulu-Natal: 033 395 2009
- Limpopo: 0800 919 191
- Mpumalanga: 0800 204 098
- Northern Cape: 018 387 5778
- Western Cape: 021 483 5624
Mental health services in South Africa
- National Crisis Line (LifeLine): 0861 322 322 or online.
- Mental Health Information Line: 0800 567 567
- Mental Health Line: 011 234 4837
Drug and alcohol services in South Africa
- Alcoholics Anonymous: 0861 435 722 as well as online.
- Narcotics Anonymous: 0861 00 6962 as well as online.
- South African Depression and Anxiety Group: non-profit organization providing advice and information on mental health issues. See online for even more details of local groups.
Children, family, and youth services in South Africa
- Childline: 0800 05 55 55
- Child emergency line: 0800 123 321
- Gender-based violence command center: 0800 428 428
- People Opposing Women Abuse (POWA): 011 642 4345 as well as online.
- Stop Gender Violence: confidential helpline. Call 0800 150 150 or see even more details online.
- Report a sexual offence: follow the steps on the SAPS website.
- FAMSA: family relationship advice line. Call 011 975 7107.
Crime-related services in South Africa
- Anti-corruption helpline: 0800 701 701 or online.
- Fraud helpline: 0800 601 011
- Crime stop: helpline to report crime anonymously. Call 08600 10111.
Utility and telecommunications services in South Africa
Water leaks or outages
- Department of Water Affairs: 0800 200 200
- Johannesburg: 011 688 1500
- Pretoria/Tshwane: 012 358 2111
- Durban: 080 131 3013
- Port Elizabeth: 041 360 7811
- East London: 043 705 2111
- Bloemfontein: 051 405 8191
Electricity outages or issues
- Johannesburg: 011 375 5555
- Pretoria/Tshwane: 080 111 1556
- Durban: 080 131 3111
- Port Elizabeth: 041 374 4434
- East London: 043 705 9234 or 043 705 9200
- Bloemfontein: 051 409 2345
Gas leaks or faults
- Egoli Gas: 011 726 3138 or 011 726 4702
- Sasol: 0800 212 260
Road and traffic emergencies in South Africa
If you are involved in a road traffic accident or encounter a traffic emergency in South Africa, call the emergency services at 10111.
If you’re involved in an accident, pull your vehicle over and then park in a safe position at the side of the road. Turn on your hazard lights and also put out your warning triangle. Next, phone the emergency services. You’ll need to provide your name, location, and explain what happened.
- National Traffic Call Center: report bad drivers and traffic issues. Call 0861 400 800 or go online.
What happens if you call 911 in South Africa?
The telephone number 10111 is for any emergency that requires police response and can be dialed from anywhere in South Africa. A call centre operator will answer the incoming call, take all necessary particulars then assign the emergency to the relevant response team to attend to the incident.
What is South Africa’s emergency number in South Africa?
Call 112 from any cell phone in South Africa. You will then reach a call centre and they will route you to an emergency service closest to you. When you dial this number you will reach an automated menu.
What is the emergency number 112 used for in South Africa?
Police
Central Government has launched the number 112, with this single emergency number one can get benefit of all the other existing helpline numbers. This number is an integration of Police, Fire and women helpline numbers. The single number for emergency is similar to the 911 in Unites States.
Who do you contact in case of emergency in South Africa?
These should include 9-1-1, as well as the numbers for local police and fire departments, nearby poison control centers, hospitals, veterinarians (in case your pet has an emergency!), and the names and numbers of other adults that can be contacted in case of an emergency (such as relatives, neighbors, or close friends)