University of South Africa (UNISA) Student Enquiries
Specific contact details for student assistance and service
IMPORTANT:
- If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
- Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
- Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.
General resources: Websites, and general SMS, Fax and e-mail enquiries
A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:
- All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
- Unisa website (http://www.unisa.ac.za
- Students can access their own information via the myUnisa website.
- myUnisa (https://my.unisa.ac.za/)
- Fax Enquiries to 012 429 4150
Information Services Division
| Type of enquiry | Telephone | |
|---|---|---|
| Student misdirected enquiries and FAQs | infoservices@unisa.ac.za | 012 429 3111 |
myUnisa & myLife
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| myUnisa myLife |
myUnisaHelp@unisa.ac.za myLifeHelp@unisa.ac.za |
011 471 2256 | 43582 |
Student Admissions and Registrations
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| General Applications and Registration queries | study-info@unisa.ac.za | 012 441 5888 | 43578 |
| Applications | applications@unisa.ac.za | 012 429 4016 | |
| Undergraduate admission | ame@unisa.ac.za | ||
| College of Accounting Sciences | Undergraduate: econ@unisa.ac.za Postgraduate: econ-postgraduate@unisa.ac.za CTA: Econ-CTA@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za |
012 441 5700 | |
| College of Economic and Management Science | Undergraduate: econ@unisa.ac.za Honours: econhons@unisa.ac.za BTech: econtech@unisa.ac.za |
012 441 5700 | |
| College of Education | Undergraduate: educare@unisa.ac.za | 012 441 5583 | |
| College of Human Sciences | Undergraduate: artes@unisa.ac.za Honours: post-artes@unisa.ac.za |
012 441 5701 | |
| College of Law | jus@unisa.ac.za | 012 441 5703 | |
| College of Science, Engineering & Technology AND College of Agriculture & Environmental Sciences |
Undergraduate: scientia@unisa.ac.za Honours: post-scientia@unisa.ac.za Tech: scientiat@unisa.ac.za |
012 441 5704 | |
| Licensees | licensee@unisa.ac.za | 012 441 5705 | |
| International students | international@unisa.ac.za | 012 441 5705 | |
| Exemptions | adhoccredits@unisa.ac.za | 012 441 5706 | |
| Master’s and doctoral qualifications | mandd@unisa.ac.za | 012 441 5702 | |
| Access and Matriculation exemption | ame@unisa.ac.za | 012 441 5457 | |
| Re-admissions | study-info@unisa.ac.za | 012 441 5888 |
Student Assessment Administration
| Type of enquiry | SMS | |
|---|---|---|
| General assignment enquiries | assign@unisa.ac.za | 43584 |
| Student enquiries in respect of examination venues and examination invigilators | invigilationandvenues@unisa.ac.za | 43584 |
Assignment Administration
| Type of enquiry | Telephone | |
|---|---|---|
| General assignment enquiries | assign@unisa.ac.za | |
| 012 429 3710 | ||
| 012 429 3958 | ||
| 011 471 3170 | ||
| 011 471 2764 |
Examination Administration
| Type of enquiry | Name | Telephone | |
|---|---|---|---|
| Examinations | General examination enquiries | aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za |
43584 |
| Examination Venue and Invigilation Administration | IT Zulu | invigilationandvenues@unisa.ac.za | 011 471 3174 |
| ZB Makhabane | 011 471 2375 | ||
| College of Human Sciences AND College of Education |
M Motshwane | aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za |
012 429 8616 |
| SRM Maphoto | 012 429 8948 | ||
| KR Lebelo | 012 429 2251 | ||
| College of Economics & Management Sciences | A Nana | aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za |
012 429 8205 |
| B Phalatse | 012 429 2919 | ||
| College of Law | A Rapatsa | aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za |
012 429 8641 |
| J Manikidzwa | 012 429 2268 | ||
| College of Agriculture & Environmental Sciences AND College of Science, Engineering and Technology |
M Vosloo | aegrotats@unisa.ac.za exams@unisa.ac.za examdisabled@unisa.ac.za examadmission@unisa.ac.za examinternational@unisa.ac.za remark@unisa.ac.za purchasescript@unisa.ac.za |
011 471 2928 |
| B Molefe | 011 471 3121 |
Finance, Student Funding, Eduloan, Study Material, Corporate Communciation & Marketing
| Name | Type of enquiry | Telephone | |
|---|---|---|---|
| Finance | |||
| Debtors Section | Student account enquiries | finan@unisa.ac.za | 012 429 2441 / 4299 |
| Student Funding | |||
| Mr F Chabalala | General Student Funding enquiries | chabawf@unisa.ac.za | 012 441 5609 |
| Ms Maupi Letsoalo | General Student Funding enquiries | letsomp@unisa.ac.za | 012 441 5600 |
| Eduloan | |||
| Mrs L van Rensburg | Student loans | lizettevr@unisa.ac.za | 0124415390 |
| Ms T Mhlanga | Student loans | thamsanqam@unisa.ac.za | 0124415391 |
| Study Material | |||
| Despatch | Despatch enquiries | despatch@unisa.ac.za | |
| Mdu Zulu | Despatch Enquiries Supervisor | zulum@unisa.ac.za | 012 429 6942 |
| Thelma Mangena | Despatch Enquiries Supervisor | Mangemt@unisa.ac.za | 011 471 3688 |
| Nkadimeng Lebone | Despatch Enquiries Supervisor | Nlebone@unisa.ac.za | 011 471 2276 |
| Ms A Clarke | Despatch Enquiries Supervisor | aclarke@unisa.ac.za | 011 471 3712 |
| Joe Sukazi | Despatch Enquiries Supervisor | sukazjs@unisa.ac.za | 012 429 6561 |
All college-specific enquiries
| Type of enquiry | Name | Telephone | |
|---|---|---|---|
| College of Accounting Sciences | Mr J Chauke | CASenquiries@unisa.ac.za | 012 429 4211 |
| College of Agriculture & Environmental Sciences | Mrs Dianne Metzer Mrs Kelly Steyn |
caesenquiries@unisa.ac.za | 011 670 9351 011 471 2184 |
| Mrs P Ngcobo (master’s and doctoral) | ngcobpn@unisa.ac.za | 011 471 3296 | |
| College of Economic & Management Sciences | Mrs P Ngcobo | cemsenquiries@unisa.ac.za | 012 429 3925 |
| M Kgotatso | |||
| College of Education | Mr S Shabangu | edu-enquiries@unisa.ac.z |