Commercial Underwriter Job in Pretoria, Centurion Feb 2024
ASC Group – Commercial Underwriter Job in Pretoria, Centurion 2024
| Remuneration: | R360000 – R480000 per year negotiable TCTC |
| Location: | Pretoria, Centurion |
| Education level: | Diploma |
| Job level: | Mid/Senior |
| Job policy: | Employment Equity position |
| Type: | Permanent |
| Reference: | #REC059 |
Job description
The underwriter effectively maintains underwriting standards and providing quality client and broker service.
- Underwrite in accordance with standards, policies and procedures
- Support BDC’s in acquiring and retaining profitable business
- Attend to administration and written communication)
- Ensure that all documentation is processed accurately & correctly
- Ensure documentation, including SASRIA is issued, checked and authorized prior to dispatch
- Ensure queries are resolved as per company standards
- Ensure renewal reviews are completed timeously
- Ensure retentions are calculated
- Ensure timeous and accurate management of mail count
- Request, monitor survey and survey requirements as per laid down procedures
- Correct unprofitable policies
- Ensure policies are not overexposed
Service delivery to ensure customer satisfaction
- Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
- Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved.
- Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
Maintain effective people practices
- Align own behaviour with the organization culture and values.
- Share and transfer product, process and systems knowledge to colleagues.
- Collaborate and work with the Underwriting team to ensure required service levels are delivered.
Continuous improvement to ensure effective service
- Ensure adherence to organizational policies, practices and procedures.
- Identify and recommend areas / ways to improve processes.
Requirements
- Matric
- Regulatory Exam : Representatives
- FAIS Credits (as per FAIS requirement)
- Must be Fit & Proper in terms of the FAIS Act
- Must not be debarred with FSB
- At least 3 years’ experience in Underwriting In Commercial Lines – motor and non-motor policies.
- Be able to handle a portfolio of approximately 400 policies.
Advantageous
Insurance Related Tertiary Qualification
Personal Skills/Attributes
- Must be administratively driven and demonstrate excellent attention to detail skills.
- Must be results oriented and meet the required expectations of the position.
- Must have the ability to make recommendations and decisions.
- Must be a team player and able work individually.
- Excellent communication skills (must be able to communicate on all levels).
- Excellent customer service skills (verbal and written).
- Must be able to work under pressure.
Contact details
Miguel Cruz
ASC Group
+2711 027 3310
hr@asc-group.co.za