Absa ATM services

Manage your accounts and bank on the go by utilising Absa’s ATM features.
Find an ATM
What You Can Do At ATMs

With close to 8 000 ATMs around the country, we make banking convenient for you.

You can perform all basic, convenience and ATM payment services transactions.

You can deposit money and perform all basic, convenience and ATM payment services transactions.

Standard service – Cash withdrawal, balance, prepaid, and change of PIN
Prepaid – Top-up: Airtime, data and SMS bundles, vouchers, electricity (and UniPin)
Transfer funds – move money between accounts
Saswitch linked transactions – withdrawal, balance, and prepaid top-up
Only available at cash accepting ATMs:
- Cardless prepaid transactions
- eStamp – draw an electronically stamped statement

Absa Instant Loans – for pre-qualified savings and cheque account customers
Prepaid Funeral – purchase pre-set funeral covers
Select your favourite local and foreign languages
Cardless banking – use the deposit function to pay beneficiaries (only at cash accepting ATMs

Scan and Pay Card based functionality – allows Absa customers to make payments to selected billers
Beneficiary payments – customers are able to pay their own registered beneficiaries
Traffic fines – a wide range of local authorities are available for traffic fine payments
CashSend – send money to anyone, even if they don’t have a bank account
Low value payments – load and unload credit on a debit card

Have your card ready in your hand before you approach the ATM to avoid opening your purse, bag or wallet while in the queue.
Follow the instructions on the ATM screen carefully.
Report suspicious items or people around ATMs to the bank.
Report any concerns regarding the ATM to the bank. Toll free numbers are displayed on all ATMs.
Take note that fraudsters are often well dressed, well-spoken and respectable looking individuals.
Know what your ATM looks like so that you are able to identify any foreign objects attached to it.
Do not ask anyone to assist you at the ATM – not even the security guard or a bank official. Rather go inside the bank for help.
Do not insert your card if the screen layout is not familiar to you or if it looks like the machine has been tampered with.

Tips for protecting your PIN

Your PIN is your personal key to secure banking and it is crucial to keep it confidential.
Memorise your PIN, never write it down or share it with anyone, not even with your family member or a bank official.
Choose a PIN that will not be easily guessed.
Do not use your date of birth as a PIN.
Don’t let anyone stand too close to you in order to keep both your card and PIN safe.

Some fraudsters wait until you’ve drawn your cash to take advantage.
Be wary of people loitering around the ATM and ensure that you are not followed.
Take your time to complete your transaction and secure your card and your cash in your wallet, handbag or pocket before leaving the ATM.
Set a daily withdrawal limit that suits your needs to protect yourself in the event that your card and PIN are compromised.
Check your balance regularly and report discrepancies to your bank immediately.
After you have completed your transaction successfully, leave the ATM area immediately.
Be cautious of strangers requesting you to return to the ATM to finalise or close the transaction because they are unable to transact. Skimming may occur during this request.

Tips for protecting your cash

Mobile Network Prepaid Support numbers