CTI 2024 Job Opportuinity : Head of Safety and Security

Job Description
Head of Safety and Security(
Job Number:
1713187)
Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
The purpose of this position is to manage the Health, Safety, Security and Safeguarding of all Pearson South Africa properties (Learning Services as well as Direct Delivery), ensuring that all facilities are aligned to the Corporate Health and Safety and Security strategies and the Pearson brand in the most efficient and cost-effective manner.
Main duties and Responsibilities:

Develop and coordinate all appropriate physical security strategies (including but not limited to man-guarding, electronic and technological security infrastructure) and activities for all locations
Conduct regular risk assessment reviews for all locations, events and functions and implement appropriate solutions to mitigate identified risk
Ensure service delivery of all contracted security service providers in accordance with the Pearson Security Strategy. This will include:
Ensure providers perform according to agreed service levels and to trouble-shoot any issues that arise (oversight of guard rotation shifts, serviceability of equipment, adherence to standard operating procedures and directive on deviations from procedure)
Hold security service providers to account for any breaches or non-conformance to service agreements
Implement ad hoc security services based on ongoing risk assessments and business requirements
Be present for handover from nights shifts into days’ shifts and trouble-shoot any issues
Manage and provide leadership on governance of access control policies and adherence to overarching security operations procedures
Ensure correct investigations into any loss, damage or other incidents affecting property, visitors or staff are conducted and completed in timeous manner
Responsible for first line management of a diverse team of Security Providers and their Officers
Coordinate and manage the consolidated incident management system in use and to act as key contact for all escalated and operation issues involving any safety, security and safeguarding issues
Carry out internal compliance audits, reviewing and updating live electronic logs on the shared storage cloud.
Ensure compliance with the OHS Act (Act 85 of 1993) as well as adherence to and promotion of the Pearson Global Health and Safety Policy and objectives
Ensure adherence to the Pearson Safeguarding Policy
Ensure compliance with FM Global standards as required
Undertake all required Health, Safety, Security and Incident reporting in relation to regulatory and Pearson Global Policy requirements
Formulate annual operational and capital budgets and revised forecasts for the function and manage all costs incurred against budget
Ensure adherence to the PSA procurement strategy

Job Requirements:

PSIRA approved training and registration
In-depth knowledge and understanding of the OHS legislation and the ability to see the broader picture in managing health and safety in the workplace
Knowledge and understanding of correct investigative procedures
Proven experience in managing others in a manager or supervisory role
Experience in client management and security manned guarding
Experience in working with large groups
Flexibility, reliability & being able to work days / nights & weekends to meet the needs of the business
Working knowledge of security systems; including CCTV and access control operating systems, and the compliance of security procedures to ensure effective security operations and service delivery for the client
People skills and a high standard of customer service will need to be demonstrated
Good IT skills including Microsoft Word, Excel, PowerPoint and Outlook
Strong verbal & written communication skills, including report writing and general communications via email
Attention to detail is necessary with a strong approach to safety and security governance in conjunction with the businesses auditing obligations
Strong time management and organisational skills
Natural leadership with a ‘winning hearts and minds’ attitude and setting an example to others
Experience of scheduling, working with shift patterns and Time Gate desirable to ensure the fulfilment of core hours
Knowledge of the Basic Conditions of Employment Act, Employment Equity Act and the Broad-based Black Economic Empowerment Act
Have an understanding of general employment law and HR practice, particularly in relation to manned guarding operations
Confident, sound decision making skills, ownership of tasks and a ‘can do’ attitude

Core competencies: Leadership
Leading Self
Always learning: Makes decisions in the context of key industry trends and conditions.
Challenges ways of thinking and doing and is open to challenges from others. Finds ways to
build on own strengths and overcome weaknesses.
Leading the Business

Customer focused: Relentlessly driven to serve the customers consistently by staying one step ahead of the customer and market needs and opportunities; develops a clear understanding of customer needs to anticipate their requirements and expectations.
Builds customer feedback into how products and services are created. Delights customers beyond their expectations.
Develop: Sets a routine for coaching, feedback and guidance for self and the team (encourages team members to also ‘own’ their development – two-way process).
Helps others identify and address their personal development goals in support of the business strategy. Holds others accountable for developing their people (and themselves) on an ongoing basis.

Experience

5 + years of progressive experience in Safety and Security management
At least 2 years middle management experience in managing a man-guarding solution
Demonstrated experience in financial, risk / compliance, operational and project management

Pearson is committed to the principles of employment equity and in accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act and subsequent amendments thereto.
Qualifications

Appropriate National Diploma or Bachelors degree
Private Security Industry Regulatory Authority approved training

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