Details of Department of Home Affairs (DHA) South Africa Organisational Structure

Department of Home Affairs

Organisational organogram

Minister’s office

Key staff:

Special Advisor
Legal Advisor
Chief of Staff
Parliamentary Officer

Deputy Minister’s office

Key staff:

Head of Administration
Parliamentary Officer
Personal Assistant

Director-General’s Office

Purpose:
The support the Director-General in the execution of his functions and ensure that resources allocated to the Director-General: support are managed in an effective and efficient manner.
Functions:

Oversee the operations of the Director-General Support namely document management, administration, and policy support
Liaise with internal and external stakeholders on issues pertaining to policy, strategy, high-level coordination of systems/ processes and other content issues involved with the Office of the Director-General
Advise the Director-General on a wide range of issues
Undertake research and compiling reports for the Director-General
Coordinate the implementation of high-level decisions within the Department
Participate in the development of the strategy, policies and plans for the Department
Manage various strategic events, projects and programmes identified to meet short, medium and long term objectives of the Director-General’s Support/ Director-General
Ensure the alignment of the organisational and individual performance of the Managers reporting to the Director-General
Liaise with internal business units to ensure that service delivery is effectively managed
Represent the Director-General/ Director-General Support at management and other governmental forums

Key staff:

Chief Director: Director-General Support
Director: Administration Support
Director: Policy Support
Executive Personal Assistant

Communication Services

Purpose:
To render an integrated communication and liaison services.
Functions:

Delivers internal and external communication services
Facilitates public education campaigns and promotes awareness of the Department’s services and initiatives

Key staff:

Head of Communications
Chief Director Corporate Communications
- Director Communications Production Hub
- Director Corporate Communication
Chief Director Stakeholder & Media Relations
- Director Stakeholder Management
- Director Media Relations

Legal Services

Purpose:
Functions:
Key staff:

Intergovernmental Relations

Purpose:
To manage intergovernmental and International Relations in the Department.
Functions:
International Relations: To provide support to the Department in fostering regional and international cooperation, in immigration and civic matters. Manages and coordinates bilateral and multilateral engagements of the Department, including events with strategic importance to the country.
Integrated Governance: Responsible for:
– External stakeholder Management sub- directorate deals with engagements and signing of MOU’s with internal and external stakeholders,
-Parliament Liaison and Cabinet Support sub- directorate is responsible for all parliamentary engagements of the department, Cabinet matters and Clusters (FOSAD).
Key staff
Chief Director: Intergovernmental Relations
Director: International Relations
Director: Integrated Governance

Policy and Strategic Management

Purpose:
To ensure an informed policy, strategy, planning and organisational performance management function that is aligned to government priorities and frameworks.

Functions:

STRATEGIC PLANNING
- Ensure that the planning and budgeting process is managed effectively and aligned with government outcomes, priorities and programmes
- Develop and coordinate the planning function across DHA

POLICY
- Managing policy development and review
- Policy development support and governance across DHA
- Maintaining a register of all approved policies

MONITORING AND EVALUATION
- Monitor, evaluate and report on organisational performance
- Development and support of the M&E function in the Department
- Collection and analysis of performance information to support M&E

Key staff:

Chief Director: Policy and Strategic Managemen
Director: Monitoring and Evaluation
Director: Strategic Planning

Director-General Support

Oversee the operations of the Director-General Support namely document management, administration, and policy support
Liaise with internal and external stakeholders on issues pertaining to policy, strategy, high-level coordination of systems/ processes and other content issues involved with the Office of the Director-General
Advise the Director-General on a wide range of issues
Undertake research and compiling reports for the Director-General
Coordinate the implementation of high-level decisions within the Department
Participate in the development of the strategy, policies and plans for the Department
Manage various strategic events, projects and programmes identified to meet short, medium and long term objectives of the Director-General’s Support/ Director-General
Ensure the alignment of the organisational and individual performance of the Managers reporting to the Director-General
Liaise with internal business units to ensure that service delivery is effectively managed
Represent the Director-General/ Director-General Support at management and other governmental forums

Key staff:

Chief Director: Director-General Support
Director: Administration Support
Director: Policy Support
Executive Personal Assistant

Civic Services

Purpose:
To carry out the Department’s core functions: grant rights and citizenship to eligible persons.
Functions:

Status Services: Maintains an accurate register of all citizens and immigrants who have acquired the right to permanent residence; registers births, deaths and marriages; provides travel and citizenship documents; provides financial assistance to citizens abroad by paying for their visas and air travel costs if they wish to return to South Africa and have no means of doing so; and determines and grants citizenship.
Identification Services: Oversees issues relating to identity, such as fingerprints, photographs and identity documents.
The Customer Service Channel is a multi-channel service through which external and internal customer enquiries are resolved.
Provincial Civic Services: Ensures the delivery of civic services and the relevant support functions in the provinces.

Key staff:

Deputy Director General: Civic Services
Chief Director: Civic channel management
Chief Director: Back office ID processing
Chief Director: Back office status services
Chief Director: Civic services support
Provincial Manager: KwaZulu/Natal
Provincial Manager: Mpumalanga
Provincial Manager Northern Cape
Provincial Manager: North West
Provincial Manager: Free State
Provincial Manager: Western Cape
Provincial Manager: Eastern Cape
Provincial Manager: Gauteng
Provincial Manager: Limpopo

Immigration Services

Purpose:
To regulate immigration in line with South Africa’s skills and investment needs and to manage refugees and asylum seekers in South Africa.
Functions:

National Immigration Services Support: To provide support for the national immigration branch by managing Immigration Services’ operations, business intelligence and research functions.
Asylum Seekers Management: Formulates and implements procedures with regard to the determination of the status of asylum seekers; provides advice to Refugee Reception Offices on policy matters; issues enabling documents to refugees and serves on the Tripartite Commission of repatriating refugees to their country of origin – in terms of the Refugees Act.
Inspectorate: Enforces compliance with the Immigration and Refugees Acts and Regulations; manages the national immigration inspectorate; manages deportations of illegal foreigners and coordinates the investigation of non-compliance in the different zones.
Port Control: Strengthens borders and ports of entry throughout the country – controls entry into and departure from South Africa in terms of the Immigration Act and devises control strategies aimed at promoting and protecting the integrity of the Republic.
Foreign Offices Regional Coordination: Coordinates and renders support functions to South African missions abroad on all Home Affairs functions such as issuing of visas and permits to applicants, also face value documents to South Africans living abroad.
Permits: Monitors, evaluates and controls permits and visa functions; provides, administers and maintains permanent residence activities at Head Office, provinces and foreign offices; facilitates the fulfilling of permit applications to enable the movement of skilled workers to the country.

Key staff

Deputy Director General: Immigration Services
Chief Director Foreign Office Co-ordination and Support
Chief Director Port Control
Chief Director Permits
Chief Director Inspectorate
Chief Director: Asylum Seekers Management

Finance and Supply Chain Management

Purpose:
To ensure effective and efficient integrated financial services and supply-chain management systems.
Functions:

Manages a centralized budgeting and planning programme
Financial administration and management
Ensures that the Department has a sound supply-chain management system

Key staff:

Deputy Director General: Finance & Supply Chain Management
Chief Director: Supply Chain Management
Chief Director: Revunue and Budget Management
Chief Director: Financial and Asset Management
Chief Director: Property and Facility Management

Information Services

Purpose:
To manage information resources in order to enable the Department to achieve its objectives in line with its mandate.
Functions:

Develops and implements an information services strategy (IS) and architecture along with governance required to support desired business capabilities
Develops and implements an Information and Communication Technology (ICT) strategy to support operational needs of the business
Coordinates and manages IS projects in an integrated manner to realise the strategic objectives of the Department
Develops, implements and manages a knowledge and information management (KIM) strategy
Represents the Department at relevant structures and forums

Key staff:

Deputy Director General: Information Services
Chief Director: Information Services Governance
Chief Director: Application Management
Chief Director: IT Service Management
Chief Director: Special Initiatives

Counter Corruption and Security

Purpose:
To prevent and combat corruption in order to protect and promote the integrity of the Department of Home Affairs
Functions:

The investigation and prosecution of corrupt officials in DHA.
The investigation of syndicates involved in organised crime related to DHA.
Providing support to mandated security structures on crime and corruption related projects (e.g. SAPS).
The constant research, analysis, implementation and monitoring of processes with a view of preventing corruption.
The identification and analysis of all relevant risks, trends and tendencies in the Department concerning fraud and corruption.
Providing feedback to Management on all related risks at Head Office as well as Domestic Offices to determine preventative measures.
Providing guidance, advice and recommendations regarding work procedures, code of conduct and ethics.
The implementation of preventative measures and raising awareness around fraud and corruption.
To enforce physical security and access control and the safe guarding of DHA assets, staff and clients.
The assessment and evaluation of security risks and implementation of mitigating measures.
To develop security policies and procedures.
To manage the integrity of all prospective and current employees and service providers

Key staff:

Deputy Director Genral: Counter Corruption and Security
Chief Director : Investigation
Chief Director: Security Services

Human Resources

Purpose:
To provide a strategic and transformed human resource service within the Department.
Functions:

Ensures the effective development of human resources strategies and the alignment of the organisational structure to the Departmental strategic plan and objectives
Manages a responsive human resource administration service and provides a platform for holistic employee development and wellness
Provides a platform for sound employee relations, ensuring that Departmental practices are legislatively correct and employee-sensitive
Provides governance for the monitoring and evaluation of key human resource strategies in line with applicable legislation, procedural requirements and standards applicable to functional areas
Manages the implementation of optimised learning programmes and initiatives

Key staff:

Deputy Director General: Human Resources
Chief Director : HR Strategy and Planning
Chief Director : People Management and Development
Chief Director : Employee Engament
Chief Director : Business Partnering

Learning Academy

Purpose:
To transform the DHA into a learning organisation by providing centralised management, coordination and administration of learning and development, in order to build occupational and professional competence of the DHA workforce.
Functions:

To provide learning and development interventions
To Maintain quality and effectiveness of learning and development interventions
To administer, manage, and support core learning centre functions

Key staff:

Deputy Director-General: Learning Academy
Chief Director: Learning Provisioning
Chief Director: Quality and Stakeholder Management
Chief Director: Research & Information Management