Digital Account Manager Job in Cape Town Feb/March 2026

An advertising agency in Durban is looking for a senior digital account manager.
Responsibilities

Running certain scale of business billings
Building and growing client relationships
Work on campaign strategies
On top of all day-to- day activities.
Establish and maintain a productive communication between the client and the agency.
Ensure that the agency’s actions are in line with agreements, procedures and budgets, and reflect a unified and agreed point of view.
Maintain close contact with the client.
Assist in the delivery of services to the client.
Ensure a smooth and timeous workflow of activities directed at the client.
Coordinate and manage agency services to the client.
Lead status meetings
Ensure that client’s accounts are correct and delivered on time and that payment is effected timeously,

Required

Must have (three to four) years’ experience as an account manager in a digital agency. (must have)
Experience in CRM, Web, data management, BTL and direct marketing.
Degree or commercial qualification in business, marketing or IT and exceptional communication skills

Skills required
Must have a very strong understanding of the online environment.

Very strong strategic thinker.
The ability to deliver on the client’s business plans and implement accordingly with the team.
Manage the retention of existing clients by delivering consistently high standards.
Manage the health of the client’s business within the agency.
Deliver bottom line client profitability and grow the client’s; business within the agency.
Great attention to detail.
Excellent communication and presentation skills.
Strong project management skills.
Effective team management skills.

If you are interested in this position, please send your CV to jj@recruitdigital.co.za.