Job for Second Line Support in Johannesburg March 2024
Second Line Support Job Opportunity in Johannesburg March 2024
| Remuneration: | Basic salary |
| Location: | Johannesburg |
| Type: | Permanent |
| Reference: | #1703115 |
An established software development company which does advertising management based in Johannesburg is looking for a second line support person to join their team.
Duties:
- Provide telephonic, email and onsite support
- Support first line staff members where further technical assistance is required
- Troubleshooting and resolving technical issues
- Onsite diagnosis of technical problems
- Interacting with development staff where solution requires their input
- Installations
- Report writing
- Documentation
Requirements:
- Experience in general IT/network support
- Experience with MS SQL
- A background in software application support
- An understanding of financial concepts and bookkeeping processes or a background in working on or supporting financial systems such as Pastel, Accpac, QuickBooks, Sage, SAP or any of the Microsoft Dynamics ERP packages
- Experience with data manipulation using Microsoft Excel
- Experience in report writing
- Good interpersonal and communication skills. Must be able to talk about technology in simple terms
- A logical thinker and problem solver with analytical skills
- A willingness to learn and to keep up-to-date with the latest technology
- Strongly self-motivated and able to organise their own day
- Ability to function well under pressure
- Ability to work independently
Advantageous:
- General technical knowledge and aptitude
- Familiarity with the advertising industry
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a Word copy of your CV to taryn@datafin.com and mention the reference numbers of the jobs.