Learnership Programme at Compuscan, Administrative Assistant, Consumer Care Agents / Customer Service Consultants, Legal Administrator

Learnership Programme at Compuscan, Administrative Assistant, Consumer Care Agents / Customer Service Consultants, Legal Administrator

Compuscan, a registered credit bureau that is based in Stellenbosch, has various learnership positions immediately available.This one year SETA funded learnership is for unemployed learners whom want to have a career within the education, training and development fields and perform the roles of training coordinators, entry-level trainers, junior training officers and training administrators.

Available Learnership Opportunities

  1. Administrative Assistant
  2. Consumer Care Agents / Customer Service Consultants
  3. Legal Administrator

Key Performance Areas
Administrative Assistant Duties:

  • Assist with training coordination and scheduling
  • Filing and record keeping including data capturing
  • Preparation and distribution of training material
  • Deal or provide support to learners (as and when required)
  • Assist with tracking, monitoring and preparation of learner assessment for marking and moderation
  • Assist with learner certification

Consumer Care Agents/Customer Service Consultants Duties:

  • Providing a single point of contact to consumers to log disputes and access their credit reports (including data capturing)
  • Providing accurate information and support to consumers
  • Handle incoming calls, emails or any electronic media from customers (as and when required)
  • Attending to daily/weekly administrative reports and supplying feedback

Legal Administrator Duties:

  • Filing/record management –  the candidate need to be organised and willing to get job done
  • Maintaining contract repository
  • Following up on contract signature process
  • Data capturing
  • Legal record keeping
  • Updating files
  • General miscellaneous admin tasks around the office and within a team and provide the team with administrative assistance
  • Research; the legal team may request legal administrators to carry out research
  • Diarise and book meetings and coordinate meetings, teleconference, and video conferences

Requirements

  • Grade 12 Certificate with Mathematics, English and another South African Language
  • Computer literate – able to use MS Excel, Word, PPT and E-Mail/Internet
  • Unemployed
  • 2 years’ prior work experience beneficial
  • Strong interest in education, training and development and/or human resources development

Key Competencies

  • Administration skills beneficial
  • Good communication skills (written and spoken)
  • Ability to work under pressure
  • Good attention to detail

How to apply
Please send your CV along with a certified copy of your ID and Grade 12 Certificate/ Other Qualification and a 1 page motivational letter as to why need to be considered for the application to cvs@compuscan.co.za