Online Merchandiser Job in South Africa 2024/2025

 
Job description
An online merchandiser works in the exciting field of e-commerce. They are into the science of shopping online, and help make the Pet Heaven website a place where shopping online is super-convenient and easy.
Site analytics help merchants identify how placement and presentation decisions are impacting conversion, basket size and sales. We have great site administration tools to help “non-technical’ online merchants make presentation changes easily.
“Product sales should be a report that you see everyday, trends will quickly become apparent and your product knowledge will improve.”
More than ever, online merchants are focused on site productivity; getting maximum product engagement, conversion and sales per order.
Working as an online merchandiser at Pet Heaven involves:

• Curating and sourcing new pet products
• Listing new suppliers/brands
• Negotiating prices and payment terms
• Uploading and maintaining product data
• Write SEO-friendly product descriptions
• Creating product recommendations
• Recommending product selections for email and other marketing

Company Description

Pet Heaven is South Africa’s leading online pet food delivery service. As an online retailer, Pet Heaven stocks premium products from top quality international brand name suppliers, including pet food and treats and other pet accessories.

Requirements

Minimum requirements:

• Must love dogs!
• Degree or diploma (bachelor degree would be advantageous)
• Two years’ experience in e-commerce
• Strong analytical skills
• Attention to detail

Advantageous

• Is an online merchandising career at Pet Heaven right for me? If you love online shopping and are interested in the science behind what makes a great website and why people buy the things they do, this could be the dream role for you! This is a job that combines the art of presenting products attractively with the science of sales figures and customer behaviour patterns.

Personal Skills/Attributes

The best online merchandisers are:
Commercially minded. You’ll be thinking in sales, and doing all you can to encourage customers to find the products they’re looking for
Creative. You’ll be involved in making sure all products are beautifully presented across the website
Full of ideas. If one strategy doesn’t work, then think of another one! In this role you can make adjustments immediately – it’s not like a store where you’d have to physically move a hundred items
Good with numbers. Whether you’re studying traffic, clicks or sales, you’ll need to be able to interpret all the data to explain and predict Pet Heaven customers’ online shopping behaviour
Important – Please ensure you include a cover letter telling us why you want to work for Pet Heaven. No cover letter or generic cover letters will be immediately ignored.

Contact details
Schalk
Pet Heaven
human@petheaven.co.za