THE ROAD ACCIDENT FUND: CONTACT/CALL CENTER AGENT INTERNSHIP X 3
The interns will be awarded a monthly stipend.
Ref no: ICA11112024DBN
Location: Durban Regional Office
Purpose of the Internship: The Organization is committed to youth skills development by providing graduates with an opportunity to gain work experience. Applications are invited for a Call Centre Agent Internship from unemployed graduates between the age of 18 and 35.The Internship program will run for a period of Twelve (12) months.
Work based exposure may include the following;
• Answering of calls
• Provide quality information to the client
• Identify the client
• System capture
Qualifications and Experience
• Grade 12 @ NQF level 4 certificate
• Bachelors Degree or Diploma
• Degree or Diploma in Marketing; Communication and Stakeholder Relations, a Certificate in Call Centre will be an added advantage
• Certified copy of your ID
• Certified copy of grade 12 and post-matric qualification results
• Your CV and motivational letter
Technical and behavioral competencies required
The successful candidate will be required to display the following competencies in this role:
• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed
• Share our organisational value
Closing date: 22 November 2024
NB: Applications can be forwarded to the following mail address DBNIntership@raf.co.za
No hand delivered applications will be accepted.
INSTRUCTION TO PROSPECTIVE APPLICANTS
1. Indicate the name and the reference number for the Internship you are applying for on the subject line.
2. Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
3. Indicate the branch for which you are applying.
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to groups who are under represented in terms of our Employment Equity Plan
Please note that the prospective employees will be subjected to security vetting
NB: Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Email Applications to: