Servest 2024 Job Vacancy Cleaning Operations Manager – Cape Town (170801-2)
Closing Date 31 August 2024
| Job Title | Cleaning Operation’s Manager – Cape Town |
| Department | Operations |
| Job Type | Permanent |
| Location – Town / City | Cape Town |
| Location – Province | Western Cape |
| Location – Country | South Africa |
| Job Context | Top Cleaning company is seeking an Operations Manager for Cape Town Responsibilities include (but are not limited to): Manage the operational activities of the area to support and contribute to the company strategic plan and long term strategy. Develop and Maintain systems to ensure client service level agreement adhered to at all times. Develop and Maintain relationship with client contact person and accounts person. Establish and monitor a cleaning plan for each building in accordance with the service level agreements Conduct site visits of allocated sites and report on activities, results and recommendations. Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment Manage the entire start up process of all new contracts to include staff recruitment, induction, work schedules etc. Control and management of Company assets and full knowledge of insurance requirements related thereto. Manage area performance against agreed targets and budgets, and within policies and standards. Manage direct expenses and overheads, and all factors affecting the profitable performance of the area . Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts Manage all staff reporting to this position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities. Manage Industrial relations in area; Manage staff scheduling to include monitoring of time and attendance, leave schedules, overtime etc. Implement cleaner work schedules and evaluate and manage performance ; Adhere to company policy and procedures and Servest Group values Ensure to maintain health and safety requirements on sites, keep safety file up to date when new documents become available. Ensure the staff is trained on Health and Safety as required by the OSH |
| Minimum Requirements | Minimum Requirements: Relevant qualification ; Minimum of 3 years experience in the cleaning industry MUST COME FROM THE SERVICES INDUSTRY ; Ability to work effectively as part of a team; Good problem solving skills Must be able to work under pressure; General computer literacy; Good communication and report writing skills; Pay attention to detai |
| Duties & Responsibilities | Manage the operational activities of the area to support and contribute to the company strategic plan and long term strategy. Develop and Maintain systems to ensure client service level agreement adhered to at all times. Develop and Maintain relationship with client contact person and accounts person. Establish and monitor a cleaning plan for each building in accordance with the service level agreements Conduct site visits of allocated sites and report on activities, results and recommendations. Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment Manage the entire start up process of all new contracts to include staff recruitment, induction, work schedules etc. Control and management of Company assets and full knowledge of insurance requirements related thereto. Manage area performance against agreed targets and budgets, and within policies and standards. Manage direct expenses and overheads, and all factors affecting the profitable performance of the area. Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts Manage all staff reporting to this position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities. Manage Industrial relations in area; Manage staff scheduling to include monitoring of time and attendance, leave schedules, overtime etc. Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures and Servest Group values Ensure to maintain health and safety requirements on sites, keep safety file up to date when new documents become available. Ensure the staff is trained on Health and Safety as required by the OSH Act. |
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