Servest 2024 Job Vacancy Store Supervisor (170706-9)

Closing Date 05th August 2024

Job Title	Store Supervisor
Department	Operations
Job Type	Permanent
Location – Town / City	Johannesburg West
Location – Province	Gauteng
Location – Country	South Africa
Job Context	Servest (Pty) Ltd, a Leading Facilities Management Company have a challenging opportunity for a Store Supervisor to be based at their Johannesburg West Branch Offices. The position is for one of their divisions.
Minimum Requirements	Minimum 5 years warehouse management experience Accpac experience Proficient in Microsoft office (especially Excel) Relevant tertiary qualification an advantage Strong problem solving ability Basic HR knowledge Good communication skills Deadline driven individual
Duties & Responsibilities	1 Housekeeping a. All stock to be stored and labelled in the correct location. b. Stock to be moved physically (and in Accpac) to the correct location immediately once it is received. Stores are to be kept neat, clean and orderly at all times. 2 Stock Availability a. Stock to be available for all sales orders, installations and services. b. Manage the second hand and refurbished stock and procedure. 3 Stock Holding a. Stock holding to be within maximum holding allowable per branch as per PO Projection report. b. Stock holding and ordering to be forecast accurately and uninterrupted supply is required. c. Store Supervsior is responsible for identifying low stock levels and ordering top-up stock to ensure no out-of-stock throughout the month. 4 Ordering a. Use stock forecast report (monthly) to determine stock requirements for following month. b. Order stock from suppliers promptly and order non-standard stock immediately on receipt of order from sales. c. Ensure stock is ordered from the correct suppliers at the correct prices as per the Master Buyers Price list. d. Ensure that sufficient stock is ordered and kept for the outlying branches and that stock is dispatched timeously. 5 Receipting and Transfer a. All stock receipts to be captured accurately against invoices. b. Pricing to be checked. c. Where pricing variances appear, the Store Supervsior is responsible for following up on the credit note from the supplier. d. Ensure that all stock is receipted within 24 hours of receiving (maximum) and that creditor paperwork is forwarded to the Financial Division well before weekly and monthly finance deadlines so that it can be sent to the creditors department in time. 6 Quality and Quantity a. Check all stock for quality against master sample and quantity against purchase orders and invoices. b. Follow up on supplier backorders and delivery thereof as well as backorders to customers and delivery thereof. 7 Picking and delivery a. Accurate picking of all stock requested. b. Timeous management of backorders. c. Timeous delivery of stock to clients. 8 Communication a. Advise all departments and suppliers immediately if stock is not available. b. Constant communication and update of information with all suppliers, internal and external customers including the OE Invoicing Clerk. 9 Stock Take a. Oversee and participate in all stock takes as required by company and as per deadline and instruction from Operations Director each month. 10 Stock Variances a. Variances to be kept below 0.25% of the inventory value of the relevant warehouse. 11 Administration a. Manage procurement, purchase orders, liaison, paperwork, negotiation (where applicable), queries, resolutions, transfers, receipting and all associated paperwork accurately and efficiently. Master the use of Accpac and all other relevant IT platforms and interfaces pertaining to stock and warehousing. 12 Customer Service a. On-time delivery of stock to all internal and external customers. Address all customer concerns, complaints etc. timeously and in a professional manner. This applies to both internal and external customers. b. Provide a high quality service with a polite and professional approach. Ensure that client service levels are maintained to the highest possible standards13 Manage Outright staff a. Supervise Outright employee: OE controller, Picker(s), driver(s) b. Manage their performance c. Conduct all IR process as define by the company policy d. Mange time and attendance 14 Stake holder management a. Manage relationships with your key stake holders ? Sales, suppliers, KAMs, Operations, and etc. 15 General Day to Day a. Meet all deadlines set. b. Attend Health and Safety Committee meetings and ensure operational implementation and adherence to all SHEQ systems and procedures. c. Wear the prescribed company uniform. d. Provide a high quality service with a polite and professional approach. Treat all customers and colleagues with respect in the best interest of the employer. Behave professionally and ethically at all times. e. Ensure that client service levels are maintained to the highest possible standards and pay prompt attention to customer complaints with timeous feedback. f. Comply with, implement and maintain all company systems, policies and procedures as well as Corporate Governance. g. Carry out any reasonable and lawful instruction given by your immediate superior or person in authority. h. Expect to work longer hours, when required (stock counts, month end, urgent receipts/deliveries). Any other tasks necessary for the conduct of the employer’s business as the employer may from time to time direct.

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