Unitrans Client Service Officer Vacancy 2024
CLIENT SERVICE OFFICER |
RECRUITER : UNITRANS SUPPLY CHAIN SOLUTIONS |
REF: #8525/GAUTENG/CLIENT SERVICE OFFICER/ESTIMATOR/8525 |
ADVERT DETAILS
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INTRODUCTION
We are looking for someone that can do estimates on Imports/Exports, Sea/Air/Road in Johannesburg
MINIMUM REQUIREMENTS
- Knowledge of INCO terms
- Knowledge of IMCO codes and Hazchem
- Knowledge of Customs Clearing, duties and VAT
- Knowledge of Imports- air and sea freight – clearing and forwarding
- Knowledge of insurance and claiming when cargo is damaged
- Knowledge of Shipshape
- Knowledge of security for both air and sea freight
Job Specification
- Receive, Analyze and Complete estimates, tenders, proposals to existing and new clients and overseas agents
- Responsible for all new and existing customer estimate requests for sea and air freight imports/exports as well as break-bulk and out of gauge requests
- Gathering of origin charges, forwarding rates, clearing rates
- Consulting with new or existing customers, internal departments, overseas agents and service providers and to gather further information to complete estimates
- Sourcing rates from transporters for general cargo, break bulk cargo and bulk cargo
- Sourcing of new suppliers
- Screening and verifying credit terms of new suppliers
- Sourcing rates from port
- Define all compliance issues for shippers for each country and assist shippers to be compliant
- Source compliance requirements from the relevant countries
- Liaise with the necessary ministries, custom authorities, buyers, client representatives and bureau of standards
- Liaise with inspection companies
- Monitor that compliance issues are met with advise where changes need to be made
- Advise clients of clearing and forwarding procedures
- Advise clients on customs clearing procedures
- Source all SADC compliance requirements from suppliers
- Maintain and file all compliance requirements from suppliers
- Source compliance requirements from each country for exporting purposes
- Liaise with oversee agents on all compliance requirements for all different categories relating to that country’s Import Rules
- Report all compliance issues to Commercial Manager
- Assist with training and implementation of CRM system
- Develop and implement customer retention strategies
- Assist with Problem solving of in-house issues with clients / key accounts and operations.
Only web based applications will be considered.
For any assistance/queries in registering your CV please email: unitranssupport@pnet.co.za or call: 010 140 3099