ABSA Cross Channel And Messaging Services | Prepaid airtime and data

by

ABSA Cross Channel And Messaging Services | Prepaid airtime and data

Enjoy the convenience of topping up airtime, data, SMS and BIS (Blackberry Internet Service) bundles anytime with one of our easy-to-access channels. No queues, no delays. 
Available across all networks

Get airtime, data, SMS and BIS bundles from Cell C, MTN, Telkom Mobile, Virgin Mobile and Vodacom.

Top up at your convenience

Top up online, using our app, at an Absa ATM, via telephone banking or even while tweeting or chatting.

Use it immediately

Bundles are loaded automatically, whether you’re topping up for yourself or someone else.

How to get it

  • Get it at an Absa ATM
Benefits and features
  • You don’t need to be an Absa customer, anyone can use our ATMs to buy airtime and bundles.
  • Absa has close to 8 000 ATMs in the country making prepaid airtime accessible to you anywhere in South Africa – day or night.
  • We cater for the services and products of all major networks in South Africa.
How it works
  • If you are an Absa customer, once you have inserted your card in the ATM and entered your PIN number, select ‘Other Transactions’. If you do not have an account with Absa yet, select ‘Prepaid’.
  • Select ‘Prepaid Airtime’ and then follow the prompts to purchase the airtime amount you would like.
  • Buy it online
Benefits and features
  • Top up airtime and bundles online in only a few clicks on Absa Online.
  • You can also create mobile beneficiaries for frequently made top-ups.
  • You can also use Express to top up your own airtime and bundles or buy prepaid for once-off, new or existing beneficiaries.
For Absa Online:

  • Log on to your Absa Online service and select ‘Payments’ at the top of screen.
  • Select ‘Purchase Prepaid’ on the left of your screen and then follow the prompts.
  • The airtime and bundles will be loaded within a few minutes at most and will be available for use immediately.
  • You can do single, multiple (for several people at once) or once-off top-ups.

For Absa Express:

  • Log on to your Absa Express service.
  • Click on the Prepaid icon.
  • Select the prepaid option you want and then follow the prompts.

How it works

  • You can also buy Telkom landline vouchers on Absa Online and Express.
  • On Absa Online, Telkom landline vouchers can be purchased in the “Purchase once-off” section.
  • The cellphone number the airtime is purchased for must be RICA compliant.
  • Airtime, data, SMS and BIS bundles are Standard Network Products.
  • We will not be liable for incorrect cellphone numbers or incorrect service providers selected.
  • If you have changed your cellphone service provider, prepaid airtime at your old service provider will be lost.
  • For further prepaid terms of use, please refer to your service provider.

What you need to know

  • Load up with your cellphone
Benefits and features
  • You can buy airtime and bundles on-the-go, for yourself or anyone else on any of your mobile devices.
  • The airtime and bundles are loaded directly onto the cellphone and available for use immediately.
  • You can load airtime and bundles for anyone else – they do not need to be an Absa customer or even use the same cellphone service provider as you
How it worksDial *120*2272# to log in.
  • Select ‘Prepaid’ from the menu and follow the prompts.
  • Make sure you use the correct number, since the transaction isn’t reversible.
What you need to know
  • To top up with USSD, you need to be registered for the Absa NotifyMe service.
  • Use our app to top up
Benefits and features
  • Buy airtime and bundles anytime of the day or night, wherever you are, using our app.
  • The app is free to download and use. You will only be charged for some transactions.
  • Log in on your account via our app or register for digital banking which gives you access to both mobile and online banking.
  • You will be able to log in instantly.
  • Go to ‘Prepaid Mobile’ and follow the on-screen prompts.

How it works

What you need to know
  • The app can be downloaded on most mobile devices and is available on the App Store, Google play and Windows Store.
  • Top up on ChatBanking
Benefits and features·
  • ChatBanking allows you to buy airtime and bundles straight from Facebook or Twitter.
  • ChatBanking is the quickest way to top up airtime and bundles for your personal use: it takes only10 seconds to send the short-cut code and receive your confirmation
How it works
  • When you log in to Absa Online, select the ‘Express’ tab, then select ‘Settings’.
  • Select ‘Manage ChatBanking’ from the menu and follow the prompts to complete the once-off secure registration process.
  • After your registration is complete, log in to Facebook and search for the Absa ChatBanking page, or log in to Facebook Messenger directly and search for Absa ChatBanking.
  • Begin your conversation with “hi” and we will talk you through it.
  • Once you have completed a once-off secure registration process, you do not need to log in to use ChatBanking again.
  • You can just open your existing chat and continue to transact
What you need to know
  • To use ChatBanking, you need a Twitter or Facebook Messenger account and you need to be an existing Absa account holder registered with Absa Online.
  • For your own security, you are only able to purchase airtime and bundles for yourself via ChatBanking. This means anyone picking up your phone would not be able to use it to purchase prepaid for themselves or defraud you.
  • Your social media profile is securely linked to your cellphone number during the once-off registration process to prevent fraud.
  • Redeem with Absa Rewards
Benefits and features·

  • All airtime vouchers are charged at discounted prices.
  • You can exchange your Cash Rewards for prepaid airtime on Absa Online.
  • You can redeem your Absa Rewards for Chat Cards from any of the following service providers: Cell C, MTN, Neotel, Telkom, Telkom Mobile, Virgin Mobile or Vodacom.
How it works
  • Log on to your Absa Online account.
  • Click on ‘Absa Rewards’.
  • Select ‘Airtime’.
  • Follow the prompts on the screen.
  • We will send an SMS to your cellphone number on our database if you redeem for airtime, vouchers or convert to Partner Points.
  • To exchange your Cash Rewards for airtime and bundles, you must have your Absa Rewards linked to your online account.
  • Once you have made a successful request to redeem your Cash Rewards we cannot cancel or change your request.
  • It remains your responsibility to ensure that all the information you supply during the redemption process is correct.
  • If you have a complaint or query, you can contact the Absa Rewards Contact Centre on 0861 78 88 88 or send an email to absarewards@absa.co.za.

What you need to know

  • Via Telephone Banking
Benefits and features
  • You can buy airtime and bundles from a landline telephone.
  • No data or cellphone access required.
  • You can choose from our self-service options or get assistance from a call centre agent.
How it works
  • Call 08600 08600 to register.
  • Select ‘Telephone Banking’ and simply follow the voice prompts for agent-assistance or self- service prepaid services.
What you need to know
  •  To use our prepaid top-up service, you need to be registered for Telephone Banking.